Questions dentists actually ask.

The ‘robotic’ feeling comes from lag and rigid scripts — not the voice itself. Aireena responds in real time, waits when a caller pauses to think, and never talks over them. 72% of patients are already comfortable with a natural voice assistant for routine calls — and most compare her not to a person, but to the voicemail she replaced.

Yes — she adapts her pace to the caller, slowing down and staying patient with anyone who needs a moment, rather than running one script for every voice. If someone would simply rather speak to a person, she hands off warmly, with full context, so no one is left arguing with a machine.

It’s not marketing — it’s contractual. Every practice gets a signed Business Associate Agreement on day one, end-to-end encryption, and a hard rule: zero patient data is ever used to train a model. See the full architecture, audit logging, and uptime posture on the Trust & Security page — built to be checked by your lawyer, not just read by you.

She hands it off — warmly, and with full context, never a cold transfer. When a call turns complex, emotional, or ambiguous, Aireena summarizes what's happened so far and brings your team in mid-conversation. Think of her as the night shift and co-pilot: she catches what would otherwise be lost, and knows exactly when a human voice is what the moment needs.

After hours, true emergencies — swelling, trauma, uncontrolled bleeding — are routed straight to your on-call line, following the protocol you set during setup. Aireena is trained to recognize emergency language and act immediately, rather than attempting to talk a patient through triage herself. You decide exactly who gets that call, and how.

No — she's built to be their night shift and co-pilot, not their replacement. Aireena catches the calls your team would otherwise lose — after hours, at lunch, during a rush — and hands them back with full context the moment a human touch is needed. Less firefighting at the desk, more time for the patients already in the chair.

Yes — Aireena integrates with many practice management systems, including the major ones, with real-time two-way sync. She books, reschedules, and cancels directly, so nothing lives only in a phone call or gets re-typed later. During your trial, every booking is held in a morning sign-off queue for your one-tap approval first.

Aireena is configured in one phone call. She scans your website to draft her own setup, then calls you for a short voice interview to confirm the details — there's no fixed length; a simple practice might take five minutes, a complex one twenty. Nothing goes live until you review and approve the summary by email.

Reliability is built in — Aireena targets 99.9% uptime, with fallback handling so calls don't simply ring into nothing during an outage. If anything is degraded, it's logged and monitored the same way every call is quality-scored, so nothing goes unnoticed on our end, or yours.

Yes — Aireena detects language in real time and switches between English and Spanish mid-call, even when a caller mixes both in the same sentence. She's built and tested for real accent variation, not just textbook Spanish — practical for the many practices serving bilingual patients and families.

No contract — every plan is month-to-month, cancel any time, with no setup fees and no penalty. Your call data belongs to your practice, not to us; if you ever leave, that data leaves with you. Simple as that.

Every trial runs the full product for 14 days — no missing features, no fine print. At the end, you get a personalized Revenue Impact Report: calls answered, bookings made, and revenue recovered, calculated from your own practice's real calls, so you see exactly what she's worth before you ever commit to paying.

Yes — Enterprise is built for DSOs and multi-location groups: one dashboard with roll-up reporting across every clinic, centralized configuration you can deploy to new locations, and the same standard of care no matter which office picks up the phone. Pricing is custom to your footprint and provider count.

Starter is $299/mo, Professional is $499/mo, and Enterprise is custom for multi-location groups — no setup fees, no hidden charges, month-to-month throughout. Every plan opens with a 14-day free trial, so you see real numbers from your own calls before spending anything. Full plan details live on the Pricing page.

Yes — the same number patients call is the number they can text. A patient who booked by phone can text to cancel or reschedule, and Aireena completes the change herself, confirming right in that same thread. No app to download, no new number to save.

No — at booking, Aireena asks every patient if they'd like a call when an earlier time opens up. When a slot frees, she works that list, first come, first served, until it's filled. A last-minute cancellation becomes a filled chair instead of an empty hour on your schedule.

Trials start in Approval Mode: nothing touches your PMS until you sign it. Every booking waits in a morning sign-off queue — you review it against your open slots and approve in one tap. When you're ready, you grant auto-write yourself; most practices do within two to three weeks.