Built to be checked, not just trusted.
Compliance shouldn’t require faith. Here’s exactly how Aireena protects patient data — plain enough for a dentist to read, specific enough for their lawyer to check.
HIPAA-compliant architecture
Every system that touches a call or a patient record is built to HIPAA safeguards from the ground up — not bolted on afterward.
Signed BAA on day one
Every practice gets a signed Business Associate Agreement before Aireena takes her first call. A contract, not a promise.
Encryption, end to end
Every call, transcript, and message is encrypted in transit and at rest — the same standard your practice management system already meets.
Zero patient data used for AI training
A hard rule, not a setting: no call, transcript, or record from your practice ever trains a model — ours or anyone else’s.
Identity verification before health info is shared
Before Aireena shares anything beyond a name or appointment time, she confirms who she’s speaking to against what your practice already has on file.
Audit logging on everything
Every call, every booking, every write to your schedule is logged and timestamped — a full record you or your lawyer can pull any time.
Uptime & fallback, built in
Aireena targets 99.9% uptime. If anything is ever degraded, calls fail over rather than ringing into nothing, and the incident is logged the same way a call is.
You control write access
Nothing is written to your PMS until you grant it. Every write action — automatic or approved — is logged, always.
You control write access.
Approval Mode exists because a schedule is not the place to find out something went wrong. Nothing is written to your practice management system until you grant it — every write action logged, whether it happened automatically or with your sign-off.
Trial starts in Approval Mode
Nothing touches your PMS until you say so.
Every booking waits for you
A morning sign-off queue — review against your open slots, approve in one tap.
You grant auto-write, when ready
Most practices do within two to three weeks. Always your call.
See it for yourself, risk-free.
Every trial starts in Approval Mode — the same protections described above, from your very first call.